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FREQUENTLY ASKED QUESTIONS

The Answers You Need

Have a question? Want to learn more about our store? We’ve compiled a list of some of the most popular questions, accompanied by our thorough answers. If you can’t find what you’re looking for, contact us.

WHERE ARE YOUR PRODUCTS MADE?

Our products are proudly made in Los Angeles, California. Our soap is manufactured right here in the USA.

DO YOUR PRODUCTS HAVE ANY CHEMICALS?

Our products are made with natural ingredients. Our soap does not have any chemicals, synthetics, parabens, detergents or lathering agents. No SLS are used in any of our soaps.

DO YOU TEST YOUR PRODUCTS ON ANIMALS?

We don't test any of our products on animals.

FAQ: FAQ

ARE YOUR PRODUCTS GLUTEN FREE?

Our products are Gluten-Free
All our soap are Gluten-Free. The only soap that is not, is our Shaving.

ARE YOUR PRODUCTS VEGAN?

Our products are Vegan.
All soap bases are vegan, except the Goats Milk

DOES YOUR PRODUCTS CONTAIN SOY?

Our products are Soy-Free.

FAQ: FAQ

WHAT ARE THE PAYMENT OPTIONS?

We Accept Visa, MasterCard, Discover, American Express, and PayPal. 


SHOP NOW, PAY LATER

We offer Afterpay for your convenience 

WHAT IS YOUR RETURN POLICY?

Due to the nature of our products, you cannot return any products purchased. We offer STORE CREDIT !!! Submit an inquiry to info@leeshellskincare.com atleast 3 days after order has been received. Any inquiries after 3 days will not be accepted.  Any questions or concerns, contact us at info@leeshellskincare.com

WHO IS THE CARRIER FOR SHIPPING?

We proudly use USPS for all shipping.

DOES YOUR SOAP CONTAIN LYE?

Our soap base does not contain lye at this current stage. Though lye was added in the beginning to create the soap, as it's impossible to make soap without adding this ingredient.
However after the chemical reaction of saponification has occurred, there is no more lye left in the soap base and it's totally safe to handle and use.

Still have questions? Get in touch and we’ll be happy to help.

FAQ: FAQ
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